Mobile communication technologies as an enabler in the organisation and support of the informal sector
A high level of unemployment is one of the challenges Africa is facing that is perpetuating poverty. ICT’s present an opportunity in this space through Impact sourcing among other ICT’s to address the unemployment crisis. Impact sourcing refers to businesses employing disadvantaged individuals to perform skilled tasks or processing tasks that require human interaction but can be performed on an outsourced basis utilising an inclusive business model. This can then create an environment that supports trade which is a key tool in promoting inclusive and sustainable growth in the economy leading to employment creation.